How miscommunication happens (and how to avoid it) - Katherine Hampsten > Ted talk

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Explore why miscommunication occurs so frequently, and how you can minimize frustration while expressing yourself better.<br />
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Have you ever talked with a friend about a problem, only to realize that he just doesn’t seem to grasp why the issue is so important to you? Have you ever presented an idea to a group, and it’s met with utter confusion? What’s going on here? Katherine Hampsten describes why miscommunication occurs so frequently, and how we can minimize frustration while expressing ourselves better. <br />
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Lesson by Katherine Hampsten, animation by Andrew Foerster.<br />
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View full lesson: http://ed.ted.com/lessons/how-to-avoid-miscommunication-katherine-hampsten<br />
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